What is Apollo Pickleball's warranty policy?

All Apollo paddles come with a 1-year warranty against manufacturing defects. If you experience any issues, email us with your order number and photos, and we'll take care of you.

Can I return or exchange my Apollo paddle?

Yes, we offer hassle-free returns and exchanges. Check our returns and exchanges policy for eligibility, timelines, and how to initiate the process.

Does Apollo Pickleball offer wholesale or bulk pricing?

Yes, we work with clubs, leagues, coaches, and retailers across Canada. Contact us with details about your organization and we'll send a custom quote.

Are there import fees when ordering Apollo paddles?

No. All Apollo paddles ship from Edmonton, Alberta with zero import fees, duties, or brokerage charges for Canadian customers. What you see at checkout is what you pay.

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Q: How long does Apollo Pickleball shipping take?

We offer free shipping across Canada on all orders. Most orders arrive within 2-5 business days. US orders typically take 5-10 business days. You'll receive a tracking number via email once your order ships.

Q: Which Apollo pickleball paddle is right for me?

Use our Compare Paddles tool to see side-by-side specs and pricing. Our HyperFoam HF-1 is our flagship Gen 4 foam paddle, the NYX Pro offers thermoformed O2 Tech performance, the Venus is ideal for beginners, and the Helios offers great value with T700 carbon fiber.

Questions about paddles, orders, or partnerships? Our Edmonton-based team would love to hear from you.

Email Us

General inquiries, order support, or warranty claims
info@apollopickleball.ca

Based in Edmonton, AB

Proudly designed and operated in Edmonton, Alberta. Serving players coast to coast with free shipping across Canada.

Partnerships & Sponsorships

Clubs, ambassadors, or wholesale inquiries — tell us about your organization and we'll explore working together.

Warranty & Returns

Visit our Warranty Policy or Returns & Exchanges page, or message us below.

Send a Message

Fill out the form and we'll get back to you shortly.

Frequently Asked Questions

Quick answers about Apollo Pickleball paddles, shipping, and support

How long does shipping take?

We offer free shipping across Canada on all orders. Most orders arrive within 2–5 business days. US orders typically take 5–10 business days. You'll receive a tracking number via email once your order ships.

What's your warranty policy?

All Apollo paddles come with a 1-year warranty against manufacturing defects. Email us with your order number and photos, and we'll take care of you. View full warranty details →

Can I return or exchange my paddle?

We want you to love your paddle. Check our returns & exchanges policy for eligibility, timelines, and how to initiate the process. Returns & Exchanges →

Which Apollo paddle is right for me?

Use our Compare Paddles tool to see side-by-side specs. Our HyperFoam HF-1 is our flagship Gen 4 foam paddle, the NYX Pro offers thermoformed O2 Tech, the Venus is ideal for beginners, and the Helios offers great value with T700 carbon fiber.

Do you offer wholesale or bulk pricing?

Yes! We work with clubs, leagues, coaches, and retailers across Canada. Select "Wholesale / Bulk Orders" in the form above and tell us about your needs — we'll send a custom quote.

Are there import fees when ordering from Apollo?

Zero import fees. All Apollo paddles ship from Edmonton, Alberta — no duties, no brokerage charges, no surprises. What you see at checkout is what you pay. Unlike US brands where duties and brokerage can add $50–$100+ to your order.

We're Here for You 🇨🇦

Our small but mighty team in Edmonton reads every message. Whether you're a first-time buyer or a tournament player, we treat every inquiry with the same care we put into our paddles.

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